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3491 19th St
San Francisco, CA 94110
USA

415-967-2622

We grew up drinking milk tea and to this day are still obsessed about it. We started Boba Guys as a way to share the milk tea we remember from our childhood (only this time with fresh ingredients; none of the powdered stuff).

We use only the finest ingredients: Straus Family Creamery organic milk accompanied with homebrewed heirloom organic tea from Five Mountains. Our syrup and almond jelly is homemade and we use Grade A balls. (We just like saying that. )

Boba Guys Blog

Situation with Local 22

Bin Chen

 

UPDATE as of 4/19/17: The Local 22 team continues to bully small businesses including us. We have been pretty nice about it, but we'll make an official statement soon. We will become more vocal, especially because they started picketing some of our friends including Potrero Dental. Like us, they are also local and independently-owned. Who protests a local dental office!?

Their fight isn't even with us-- it's with our general contractors who also don't tolerate bullying tactics from the Local 22. We know and work with a lot of amazing unions in the city-- Local 22 isn't one of them. If you feel inclined, please email the union at info@local22.org. Their number is (415) 355-1322.

UPDATE as of 3/14/17: We saw the notorious Grim Reaper today in front of our Fillmore Store. For the record, that store had very little millwork since it was a boba shop prior to us moving in, so it doesn't even apply to Local 22. We're super humbled since we definitely don't deserve such a high-profile villain such as the Grim Reaper. Local 22 will continue protesting us since we won't use their specific general contractors (those who bankroll the protesters). We even offered them a sizable annual donation which they refused. There are a lot of words others have used to describe their tactics. We will stay neutral. But as the public knows, we always strive to #DoTheRightThing, so we will not back down. We apologize for any inconvenience.

UPDATE as of 3/8/17: We met with the heads of the Local 22 carpenters union. We had a spirited and honest dialogue about the situation. Unfortunately, we had to agree to disagree in the end. Out of respect for the union, we will keep the matters confidential unless they misconstrue the events of that morning. We always say #TransparencyWins, so we will document our discussions on this blog. In short, the leaders of Local 22 are decent guys and they've got a job to do. We also believe we're doing the right thing, which is what makes this so complex. There is no bad guy in all of this.

We have been getting questions about the Local 22 protesters in front of some of our stores. It's been happening since Fall 2016. We have been putting letters in our stores explaining the situation, but we want to also echo the message on the internet since some of you asked about it while driving by. We always pride ourselves on transparency, so here we go! =)

The letter to the public (posted below) explains it in more detail, but Local 22 is a local carpenter's union isn't happy that one of our contractors, Bali Construction, doesn't always use union carpenter labor. They have done this to other businesses around town. See examples here. You might recognize them as the Grim Reaper, Rat, or Thumbs Down sign guys. We have reached out to them and talked to their staff countless times. We know Tim, Carlos, Conrad, etc. It's been nearly 40+ days of 5-hour, 2-person shifts from them during the winter, so we have even instructed our team to offer them hot drinks in the cold weather. For the record, we understand their plight. We just believe they channel their resources toward the wrong people.

We never claim to be perfect or always make the most popular decision, but one thing is true-- we believe #TransparencyWins (our hashtag). The situation with Local 22 is unfortunate because we feel deeply that they are picking a fight with a small business. And that's not right. As most of the public knows by now, we don't franchise. We turned down $1.5M-$2.0M in institutional VC funding. We don't come from wealthy families. We are just two guys who turned a passion project into a movement. 

As a son of two union workers myself, I get the struggle. My dad is a retired MUNI operator who had to fight for his benefits. There are a lot of messy politics and economics that we won't bore you with, but if you are reading this, please understand that Boba Guys is committed to the community. All of our involvement and donations in the community, White House, and ACLU aren't just lip-service. You can see it all over the press and our social media. Or ask us in person. We are in our stores 24/7!

We truly believe few companies are run like us. We model our company after Patagonia, Everlane, and In 'N Out, who are all known for their civic duty. It's why we gave up our cushy careers to bridge cultures with our unique experience. With stores on both coasts and fans worldwide, we understand the unique privilege and platform that we're blessed with.

We appreciate your interest in this matter and finding this unlisted blog post. =) Thanks for reading!

note: as we noted earlier and in our email, we have reached out to Local 22 to talk. We fundamentally disagree on the politics of the situation, but we agree something should be done. We ask that you kindly send them a reminder note at info@local22.org or call them at (415) 355-1322.

Have a nice day and pleasant tomorrow!

Andrew (and Bin), The Boba Guys

--- LETTER TO THE PUBLIC POSTED BELOW ---

A Letter to Our Team Members and Neighbors

Boba Guys and Gals,

Sorry for any inconvenience. Here’s what’s going on.

The protesters are trying to get us to force our old General Contractor, Bali Construction, to use union carpenters (i.e. subs). (We didn’t even use Bali on this store!) Despite our relentless commitment to be responsible employers, we are still bound by reality in SF. I (Andrew) even empathize with their plight since I am the children of two lifetime union workers. My dad is a retired MUNI operator. Their fight is with the Planning Dept, not with us. They set the rules on who to use. We use market-value licensed contractors, who sometimes are not union. It’s what most small businesses like us do.

The protestors forget we are self-funded and not backed by a big VC like the big coffee companies or franchised bubble tea shops. Bin and I are obviously not from wealthy families sitting on piles of cash. We're just two scrappy dudes. Just look at our first store in the Mission. It’s scrappy!

As a member of the White House API Initiative, board members on local non-profits, and countless SMB councils, we want to take this time to explain why big-money businesses will take over SF. (We have already voiced our concerns to local congressmen and district supervisors.)

If they protest small guys like us, then only the big chains like ____________________ can build a financially-sustainable business in SF. The big guys are the only ones who can afford the union premium. Not us small businesses. We are known for #RadicalTransparency, so here is a tangible and real-life example: if our millwork is $80K with non-union work, it is roughly $120K with union labor. We would not be building in SF if that was the case. We would divert our capital to other cities or regions.

The savings is what gives our team higher wages (we pride ourselves on having one of the best wages in the ENTIRE industry), our $2500 donation to the ACLU, participation the Arts, employee perks and bonuses, generous community donations, and employee profit sharing (which NO ONE in our industry at our size does). We put our money where our mouth is.

We only have four stores at this point in SF. We commend them for their conviction, but they are picking a fight with the wrong business. They have been doing this to us since Fall 2016. We have a proven track record of community involvement and transparent business practices. Just look at this memo. =) We’re all here to fight the good fight, but let’s address the root issue. If you have the time and support our fight, please email the union at info@local22.org. Their number is (415) 355-1322. Please be kind to them. We believe in civil discourse, but they need to know they are fighting the wrong people. Thanks!

#FightThePowder

#DoTheRightThing

The Boba Guys

Local 22 just protested our friends at Potrero Dental. Like us, they are independent and locally-owned. They just don't like our GCs because our GCs also don't tolerate their bullying.

Local 22 just protested our friends at Potrero Dental. Like us, they are independent and locally-owned. They just don't like our GCs because our GCs also don't tolerate their bullying.

Local 22 just picketing our friends with misleading signs. Nancy and her team at Potrero Dental are local, indepently-owned operators just like us. We all use great general contractors-- they just don't buy into the Local 22 racket. 

Local 22 just picketing our friends with misleading signs. Nancy and her team at Potrero Dental are local, indepently-owned operators just like us. We all use great general contractors-- they just don't buy into the Local 22 racket. 

Milk Proteins and Tea

Bin Chen

Do milk proteins cancel the healthy benefits from nutrients in tea?

 

To many, the most well-known nutrients in tea are antioxidants. Antioxidants are molecules that effectively react with unstable free radicals before it can damage one’s DNA. It is because of this effect that antioxidants are known to reduce the risk of cancer. However, how one drinks their tea is culturally determined and some have hypothesized that some brewing methods and addition of additives like milk and sugar can cancel out the benefits of antioxidants.

This paper is a brief review of relevant scientific work to address whether or not adding milk or sugar to tea can make the health benefits from drinking tea obsolete.

The interactions between tea antioxidants and milk proteins has been studied since 1963, when it was concluded that milk proteins can bind to tea antioxidants. Since then, other studies have confirmed this conclusion. Because of this milk protein and tea antioxidant binding, many fear that the common (and delicious!) practice of adding milk to tea destroys antioxidants in tea. To test this hypothesis, many scientists have conducted in vitro (out of body) and in vivo (in the body) experiments. In vitro studies commonly used simulated models of the human digestive system to digest tea antioxidants with or without milk. Researchers then took the digested tea or milk tea and added it to a colony of cancer cells (HT29) and had their rate of growth measured. The cancer cell colonies that were exposed to both tea and milk tea had their growth inhibited at similar levels at antioxidant concentrations (0.03 mg/mL) and above (Haratifar 2014). This research may have a conflict of interest since it was funded by the Ontario Dairy Association.

A similar study conducted by Unilever concluded that antioxidants bound to milk proteins were just as bioavailable as unbound antioxidants by measuring antioxidant levels of tea and milk tea after three different stages of digestion (van der Burg-Koorevaar 2011). But again, these findings are suspect since Unilever is a British-Dutch consumer goods company that could benefit from calming fears over milk tea antioxidant levels.

In 2001, a research division in the Netherlands equivalent of the FDA conducted an in vivo study on antioxidant levels in human blood plasma after consuming tea or milk tea. They concluded that drinking both tea and milk tea resulted in similar levels of blood plasma antioxidants (Hollman 2001). Another 2001 study conducted by a food and nutrition company, it was reported that both tea and milk tea digestates inhibited the activity of a known mutagen in a bacterial colony at similar levels (Krul 2001).

There are some drawbacks to having tea with milk. One in vitro and in vivo study concluded that milk counteracted the beneficial vascular activity of tea (Lorenz 2007). This study was followed up by an in vitro study in 2009 using soy milk instead and reached a similar conclusion (Lorenz 2009). Another study found that consuming green tea helped subjects undergo diet induced thermogenesis (in other words, they burned more calories at a resting heart rate after drinking green tea), consuming green tea with milk had no such effect (Hursel 2011).

All in all, this topic does not have a clear scientific consensus, as is with most foods (like, are eggs good for you or bad for you this year??). That said, scientists do in fact agree that casein proteins that are present in milk do bind to tea antioxidants. Caseins are a particular type of protein that is produced by mammals so it should be absent in soy, almond, and oat milk.

Soy milk has almost as much protein as milk and some of these proteins are suspected to behave similar to casein in binding tea antioxidants. So if you want to ensure you get the most antioxidants out of your tea, I suggest having a green tea with an alternative milk that is low in protein, such as almond milk. Oat milk will have more protein than almond milk, but less than regular milk or soy.

 by Stephen Lo, Bobarista and Masters in Chemistry candidate, USF

Works Cited

1.      Krul C., Luiten-Schuiten A., Tenfelde A., van Ommen B., Verhagen H., Havenaar R. Antimutagenic activity of green tea and black tea extracts studied in a dynamicin vitro gastrointestinal model. Mutat. Res. 2001;474:71–85.

2.      Lorenz M., Jochmann N., von Krosigk A., Martus P., Baumann G., Stangl K., Stangl V. Addition of milk prevents vascular protective effects of tea. Eur. Heart J. 2007;28:219–223.

3.      Lorenz, Mario, Karl Stangl, and Verena Stangl. "Vascular effects of tea are suppressed by soy milk." Atherosclerosis 206.1 (2009): 31-32.

4.      Haratifar, S., K. A. Meckling, and M. Corredig. "Antiproliferative activity of tea catechins associated with casein micelles, using HT29 colon cancer cells." Journal of dairy science 97.2 (2014): 672-678.           

5.      van der Burg-Koorevaar, Monique CD, Silvia Miret, and Guus SMJE Duchateau. "Effect of milk and brewing method on black tea catechin bioaccessibility." Journal of agricultural and food chemistry 59.14 (2011): 7752-7758.

6.      Hollman P.C., van het Hof K.H., Tijburg L.B., Katan M.B. Addition of milk does not affect the absorption of flavonols from tea in man. Free Radic. Res. 2001;34:297–300

7.      Hursel, Rick, and Margriet S. Westerterp-Plantenga. "Consumption of milk-protein combined with green tea modulates diet-induced thermogenesis." Nutrients 3.8 (2011): 725-733.

A Reflection on Bridging Cultures

Bin Chen

The following is a letter I wrote to our amazing team. Just like our country, they are young, scrappy, and hungry. Please keep us accountable as we continue to bridge cultures.

Andrew, Co-founder of Boba Guys x Tea People

---

Boba Guys and Gals,

As many of you know, this is Page 4 of our Boba Guys Training Manual. Page 4. Before all the hokey platitudes, Pokemon references, and dress code guidelines, we put a giant, loud, orange figure in your face. I want to keep a positive association with this page. =)

I was debating whether or not to comment about what happened last night.  We are just a little boba shop and politics isn’t really our cup of tea. But given my position as a founder, spokesperson, and friend, I want to encourage you all to stick to our principles. As Conan’s quote says, “Don’t be cynical… nobody in life gets exactly what they thought they were going to get. But if you work really hard and you’re kind, amazing things will happen.” Even after yesterday, I stand by that creed.

We’ve been very fortunate to have grown Boba Guys from the ashes of the Great Recession. We attribute of a lot our success to the macro-climate of change. President Obama and his team did a remarkable job steering us through a crazy time. I know because many of my friends were on the front lines, protecting our economy, government, and ideals. What happened isn't a direct reflection of his accomplishments.

That being said, as we have all witnessed, we left a huge portion of our country behind during our ascendance. BIGLY. HUGE. I spent four of my formative professional years at Wal-Mart serving everyday Americans-- and if there’s one thing I learned, it’s that we don’t listen to each other. We in the big metros aren’t familiar with their struggle. It's definitely an Us vs. Them mentality. Even I—as a consumer marketer that is supposed to speak to these people—felt like I was a foreigner in my own country. In hindsight, I bet they felt the same whenever they turned on the TV or visited “The Big City” on vacation. This was a huge lesson in empathy.

This isn’t just about Rural vs. Urban, or Proletariats vs. the Elites. This is about how two vastly different cultures can get along. As I told many of you this summer, no matter what happens, half of this country is going to be very unhappy and we need to get ready for that. And given that most of you are participating in our process for the very first time, I want to encourage you to have the audacity of hope. It’s easy to be jaded, apathetic, or bitter, but that’s the social inertia that has been tearing humanity apart for millennia. 

This all comes back to our mission at Boba Guys: to bridge cultures. Bin and I envisioned a company that brought people from various backgrounds—ethnicity, gender, hometown, and social status—together. Whenever we look at our team and our guests packed into a small store, we smile and say, “This is what America should look like one day... And we need bigger stores." Some of you laugh when I say, “Boba Guys is a beautiful mosaic of people.” It’s true and I don’t care if it’s cheesy. 

As Barry says, “Our brand of democracy is hard.” On a broader level, I say, “Our brand of Culture is hard.” To get a diverse group of individuals to agree on a common goal is like pushing a boulder uphill. If you like anthropology or history, you’ll know that humans are notoriously bad at getting along with people different from them. It’s why Bin and I even struggle with leading all 100+ of you! You folks are all so different… in a good way! =)

But to give up on bridging cultures is taking the easy way out. It even challenges Bin and I as your leaders because it shapes how best to run our company. Yes, as a business, we can serve a specific segment of the population and it’ll be 10X easier to operate.  And yes, as a business, we can hire a very cookie-cutter team that is easier to mobilize. But that’s not our vision. And that wasn’t our Founding Fathers’ vision. In my best Hamilton voice, the line from the Declaration of Independence goes, “We hold these truths to be self-evident that all men are equal.” All men and women.

So in the wake and ashes of a broken country, I ask that we all stay hopeful. It’s not like putting on a fake smile that we all do in front of our parents during the Holidays. It’s a optimistic smile knowing that this is the best opportunity for us Millennials—yes, I am born in 1982 so I am one of you—to show that we can buck the trend of humanity. We can love more than hate. We can work alongside the new—albeit different— regime to bridge cultures. 

I can tell you that being stubborn is only going to make this worse. Like at the end of Frozen, it took the warmth of Anna’s love to melt and change Elsa’s cold heart. As Dad as it sounds, that’s how it works in the real world. Well, we can't conjure frozen fractals, but you get the point. 

No one wins when it’s hate vs. hate. Or apathy vs. passion. At best, it’s a stalemate. At worst, it’s worldwide chaos. We owe it to humanity to listen better and hope for the best in people.

#FightThePowder #DoTheRightThing

Andrew

Boba Guys Pop Up x NYC (Take Two)

Bin Chen

A few weekends ago, we trekked across the country to bring Boba Guys to the concrete jungle that is New York City. We couldn't have been welcomed with more open arms (and stomachs)! Since it was such a hit and we had so much fun, we're coming back for round two! Read about what our pop-up is all about and come check us out October 24th and 25th at LMHQ again!

 

Part of our mission at Boba Guys is to bridge cultures through our milk tea. We took the beloved “bubble tea” from our Eastern Taiwanese roots and introduced it to our Western (American) next-level quality ingredients and business concepts. Now, we’re doing the whole "East meets West" thing again, except this time we’re taking our Cali-Western roots and popping up on the East Coast! 

We’re going back to our pop-up roots & bringing our Grade A Balls to the Big Apple!


Same housemade, #nextlevelquality ingredients you know and love, just this time we’re partnering up Battenkill Valley Creamery. We searched the entire city and finally found the Straus Family Creamery our #nextlevelquality milk teas needed. The crème de la crème. The Brad to our Angelina. The Kim to our Kanye. The Ellen to our Portia. The Michelle to our Obama. Battenkill milk is just a local, natural, rich and smoooooth as Straus. plus it comes from the happiest of local New York cows. Now, combined with using Tea People, loose leaf premium teas, and our housemade syrup, our milk teas are ready to win over the hearts and tastebuds of NYC. 

So if you happen to be in NYC or know some New Yorker boba lovers (or potential new addicts) share our event on Facebook or come check us out in person! 

Here’s the nitty gritty:
Where: Tea People @ LMHQ
(150 Broadway Floor 20, between Maiden Lane and Liberty)
When: Saturday & Sunday, October 24th-25th, 12-5PM

Stay up to date!
Follow us on Instagram: @bobaguysnyc
Follow us on Twitter: @bobaguysnyc

Songs About Sippin'

Bin Chen

When you think coffee, you think, coffeehouse music: indie, singer/songwriter, acoustic sounds. When you think tea, what do you think? What are the musical pairings that go with sippin' on tea?

Recently, the online arts and lifestyle magazine, Paste, posted an article trying to illuminate some potential tea tune pairings. Each song featured, from artists ranging from the Kinks to Iron & Wine, has to do with the tea. While the songs may not answer what genre of music tea should be paired with, they're definitely worth checking out and listening to during your next cup o' tea. 

Click here for your next tea sippin' playlist about tea & share with us what you think pairs well with your cuppa. 

 

Finally, Our Flagship

Bin Chen

Hello Boba Guys and Gals,

We promised big announcements this month and here they come!

In addition to our NYC popup, news just broke about our flagship location in Hayes Valley, so we want to clear the air with our fans first. We know the first two stores are a bit smaller than we'd like-- we just never knew it'd take off like this! That is why we're so excited to finally share this with you all. This location will have seating, better ventilation, and all of the bells & whistles that we envisioned when we first started the company four years ago. Our mission is to bridge cultures, so our flagship will be one of the best vehicles to do this.

We also want to publicly say that we are still a small business and we sincerely care about the communities we put our stores in. As many of you know, we quit our full-time jobs earlier this year to pursue our passion. We obviously want to reach more people through expansion, but we have always been transparent about our triple-bottom line approach. It's been in our DNA since our days writing our column on GOOD.

We always tell people, we are a "Company with a Soul." We want to make this world better through food and immersive, cultural experiences. We know there are a lot of opinions out there. In the true Boba Guys way, we want to be transparent and upfront about it. We understand our presence will spur another debate about gentrification, locals vs. transplants, cultural assimilation, and demographic shifts in the city (we are both Asian). We don't have a great answer, but we do know bridging cultures is on the path toward progress.

We never intended for Boba Guys to be a platform for anything other than boba and tea, but over the past four years, we discovered-- through the Nissan commercial, countless emails, and national press-- that we inadvertently stumbled onto something bigger. We may have one of the most diverse, supportive fanbases out there, but we are all united by our passion for a historically-ethnic drink.

We see you all bringing friends to try bubble tea for the first time. We see you at our Union Square store to learn about tea... from a boba shop! We have young and old, techie and hipster, Nicki and Miley, Mac vs. PC-- all waiting in our ridiculously long lines (which we hope to solve by having a much bigger store). We say #‎BallsForAll because food has brought people together for millennia.

So as we head toward the next chapter of Boba Guys, you will see a common theme dialed up throughout our dialogue with you, the public, and even our competitors: bridging cultures. It's not "us vs. them." It's "us AND them." Yes, we're very aware some people think we're "boba for X people." Or we're too hipster because we use Straus organic milk and fancy ingredients. Or we don't respect tradition enough. We don't have any issue with that, per se. We just have an issue when the labels are used as justification for exclusivity, hate, and prejudice. It's all heavy stuff for a little boba shop to talk about, but as long as have a platform, we will use it for good. After all, we once wrote about Chinese-Taiwanese politics-- you can't get more controversial than that! :) 

Here's to bridging cultures and as always, have a nice day and a pleasant tomorrow!
- The Boba Guys (Andrew & Bin) 

Grade A Balls x The Big Apple: Boba Guys Pop-Up NYC

Bin Chen

Part of our mission at Boba Guys is to bridge cultures through our milk tea. We took the beloved “bubble tea” from our Eastern Taiwanese roots and introduced it to our Western (American) next-level quality ingredients and business concepts. Now, we’re doing the whole "East meets West" thing again, except this time we’re taking our Cali-Western roots and popping up on the East Coast! 

We’re going back to our pop-up roots & bringing our Grade A Balls to the Big Apple!


Same housemade, #nextlevelquality ingredients you know and love, just this time we’re partnering up Battenkill Valley Creamery. We searched the entire city and finally found the Straus Family Creamery our #nextlevelquality milk teas needed. The crème de la crème. The Brad to our Angelina. The Kim to our Kanye. The Ellen to our Portia. The Michelle to our Obama. Battenkill milk is just a local, natural, rich and smoooooth as Straus. plus it comes from the happiest of local New York cows. Now, combined with using Tea People, loose leaf premium teas, and our housemade syrup, our milk teas are ready to win over the hearts and tastebuds of NYC. 

So if you happen to be in NYC or know some New Yorker boba lovers (or potential new addicts) share our event on Facebook or come check us out in person! 

Here’s the nitty gritty:
When: September 26-27, 12-5pm
Where: LMHQ: 150 Broadway, Floor 20, New York, NY
(Between Liberty and Maiden Lane)

Stay up to date!
Follow us on Instagram: @bobaguysnyc
Follow us on Twitter: @bobaguysnyc

The Story of The Tea Fresca

Bin Chen

All summer we’ve been serving up iced drinks (our ice machines can barely keep up)! With the hotter months here (not that San Francisco really knows what hot means), iced drinks are in demand and our tea frescas are the perfect solution. Currently, our house made fruit purees flavors are strawberry and mango. Try our refreshing strawberry jasmine tea-fresca: equal parts strawberry puree and iced jasmine tea. Or try our newest (and definitely prettiest) creation, the layered mango matcha tea fresca: rich mango puree, topped with organic premium grade matcha! 

For now, let us tell you a little about how we came up with our line of tea frescas:

We’re a company that’s always getting our hands messy and experimenting: sourcing new teas and ingredients, testing new drink concepts and mixing new flavors. Our experiments often become our biggest menu hits like the horchata boba: the highest quality of sweet rice milk, cinnamon, vanilla, sugar and a splash of rich organic whole milk. All of which gives a nod to the numerous taquerias in the Mission and with a heaping scoop of boba, it still sticks to our Asian roots. You can order it “dirty,” with a shot of espresso or cold brew and it gives a nod to the artisanal coffee world of San Francisco too. We wanted to do the same thing with our next experimental claim to fame that we’ve recently been rolling out: tea frescas. 

Tea-frescas are our own new Mission meets boba shop fusion. One part Mexican agua fresca or ‘fresh water’, those sweet, fruity and floral blends that taquerias sell in heaping batches. The other part, the oh so familiar syrup based fruit tea that many boba shops are known for. Both being refreshing and delicious in their own ways, we wondered what a drink would look like if we concocted a tea version of the two. 

The idea was to create a next level quality product, sans powder or fruit syrups and instead use fresh, seasonally sourced, housemade fruit purees. Then, mix the puree with our classic tea blends you already know and love over ice. Thus creating our hybrid, the tea-fresca: a fresh fruit tea.  

With the Indian summer here, what kind of new fruity flavors would you like to cool off with?

We're Back!

Bin Chen

Hey boba guys, gals, fans, addicts, obsessers, 

We know it’s been awhile (okay, more than awhile) but we’ve been more than busy lately. In the past year we’ve been growing fast, moving fast and making many new things (drinks, stores, and even a tea company)! But we’re happy to announce we’re dusting off the cobwebs and are re-entering the blogosphere.  Social media has been such a huge part of our journey as a company and having a blog where we can update, connect and share with you all things Boba Guys is important to us. We've moved off of Tumblr and are located right on our very own site bobaguys.com! For now, sort through our old posts and make sure to keep an eye out for new posts soon (very soon)! 

We're back (street) back, alright! 

Bin Chen

We know our specialty is in boba, but last week we entered in @kearnystreetworkshop’s Dumpling Wars! We made a Lapsang Souchong-infused soup dumpling with special sauce… all from scratch! 

Bin Chen

Tea People launched today: http://teapeople.us

We started Tea People because we wanted to share our favorite teas with our friends the only way we knew how, by keeping it simple. Tea People is not just another website to buy tea from, but an honest exploration of everything that tea has to offer. The tea world is way more fascinating than most people give it credit for, just not very approachable. We plan to change that. 

Get 10% off your first order by using the code LAUNCH10 at checkout.

UPDATE: BERKELEY POP-UP

Bin Chen

Boba Guys and Gals,
Our pop-up in Berkeley is closed indefinitely. We’ve been trying over the last month to update our listing on Yelp but it hasn’t changed, so we want to announce this on our Facebook page. (Sorry to those who find this irrelevant!)

As many of you know, we are about radical transparency, so here’s the situation. It’s mainly due to staffing. Eek! We LOVED being in Berkeley as it’s where Andrew spent his undergrad and grad. The lines, chats, and passionate fans made it all worth it. However, as we tried to ramp up again, we felt like we couldn’t execute Berkeley without compromising on quality. And for us, we pride ourselves on being one of the highest quality boba shops in the world for both our product and customer service.

So here’s the plan: we’re hiring like crazy, but we need someone who can manage the post out there in Berkeley. We also need someone who can help lead the team there. All of our current team leads are staffed on other sites/projects. And because our processes are so unique, we can’t hire just any person who managed cafes or other boba shops… we’ve tried and it doesn’t work for us. We make almost everything in-house and work with hard-to-access ingredients like Straus organic milk or Califia Farms almond milk… the processes and relationships are hard for newbies to pick up immediately.

Bottom line: our alcoholic boba in Berkeley is on hold indefinitely. We’re looking for good people represent us in Berkeley, so if you have any leads, let us know! Our email is info [at] bobaguys.com.

We’ll also put this announcement on our blog and website. We’ll continue pinging Yelp to get our listing updated. Sorry in advance for any confusion.

Thanks again and ‪#‎FightThePowder‬!

Andrew & Bin

Bin Chen

The day has finally come…the grand opening of Boba Guys Union Square!

Where? 429 Stockton St.
When? Saturday, Sept 27 from 12pm-10pm

If you’ve been following our journey, you might have picked up that we are more than just next-level boba and tea without powders. We know we’re no longer the new kid on the block. However, our mission has always been about building community, bridging cultures and doing the right thing.

So we’ve partnered up with Little Brothers - Friends of the Elderly - San Francisco Chapter and we’ll be donating all of our profits from our grand opening just like we did with our Mission store grand opening!

We have far too many people to thank for helping us get this far…from our customers, to our families and friends as well as our kickstarter backers! We hope you’ll stop and help us celebrate!

Emotional Intelligence in Small Businesses

Bin Chen

We used to be a lot better about sharing our internal workings. When we had a column on GOOD, the self-imposed deadlines forced us to share anything and everything about our business practices. As we’re gearing up to open our second official location in Union Square, we wanted to share an email we sent to all our Team Leads (shift leads, catering leads, etc) from a while back. It gives you a glimpse into how we manage our teams and strive for excellence. 

We’ve been getting a lot of emails about entrepreneurship and marketing strategy lately. We want to apologize in advance for our super slow response. We’re about bringing people together and being transparent, so we hope to answer all your questions one day. In the meantime, you might come across this post because we directed you to it. We don’t mean to be so impersonal, but captures our sentiment about leading small teams better than any email I write in haste. 

Cheers!

Andrew

 

_______________________________________

Leads,

Bin and I have been talking with most of you about Emotional Intelligence in our 1:1s. It’s something that’s hard to convey in person, much less in a document. However, for many of us, we need multiple sources of stimuli to converge in order to hit home. I’m just passing this stimuli. =)

Article: What Makes a Leader? 

The first article (attached) is the hot lens in modern management. As Bin and I have said to each one of you, our servant leadership values is just an extension of having strong character and solid EQ (Emotional Intelligence). I read this as an undergrad (20 y.o.) and I went through it again in grad school (27 y.o.). I then came across this a third time as I’ve been meeting CEOs and government leaders (32 y.o.). My point is this thing has been passed around like a hot letter in high school! It’s timeless!

The biggest takeaway is this chart captures the EQ-level that all Shift Leads, Managers, and Committee Leads (e.g. Tea People, R&D) should have one day. As we hire more people, the bar only gets higher, so we want to make sure our current team, you, is prepared for our growth.

Article: Can You Really Improve Your EQ? 

http://blogs.hbr.org/2013/05/can-you-really-improve-your-em/

I know not everyone wants to be a “leader” and manage a team. That being said, I think everyone does want to improve their situation, both professionally and personally. Also, leadership manifests itself in every social situation, from friendships to your family. This is a good way blueprint on improving EQ. I know it sounds self-help, but almost every C-level executive in the Fortune 500 and government leader reads Harvard Business Review, so please read it with an open mind.

Here are the highlights from this article:

  1. Your level of EQ is firm, but not rigid.
  2. Good coaching programs do work.
  3. But you can only improve if you get accurate feedback.
  4. Some techniques (and coaches) are more competent than others. 
  5. Some people are more coachable than others. 

Interview: The Truth about Great Leaders

http://www.forbes.com/sites/danschawbel/2014/03/18/daniel-goleman-the-truth-about-what-makes-a-great-leader/

I was given this article by one of my mentors. It’s a quick read that covers all the holes that are missing in the first two resources. My favorite points:

  • “Studies conducted by companies evaluating their own executives have proven that the top 10% of performers displayed superior competencies in emotional intelligence, rather than in purely cognitive thinking.”

  • “The smart leader can get results in the short-term, the wise leader can net results in both the short and the long-term.”

Sorry to blast you with two self-helpish emails. I send this to our Leads because you guys are the driving force of Boba Guys. With all the great press this week, Bin and I count on you to fulfill the promise we make to the public. We are a team– no one part is better or more important than the other. That’s why we need everyone well-greased and working properly. (Sorry, I just had to watch the latest Cars movie for work.)

Let me know if you have any questions. Thanks,

Andrew

[link to this article]

Bin Chen

We’re pleased to introduce our first line of premium Boba Guys enamel camp mugs! They’re perfect for tea (or coffee) out in the woods or in the comfort of your own home. We sourced them from a manufacturer in Europe who still uses WWII era equipment to produce these classic and sturdy cups. Each steel mug is coated in hand-dipped enamel, with a double layer on the handle and rim to keep them going strong.

*Please note these mugs are made by hand, resulting in small bits of character that make them truly unique.