Boba Guys and Gals,
Our pop-up in Berkeley is closed indefinitely. We’ve been trying over the last month to update our listing on Yelp but it hasn’t changed, so we want to announce this on our Facebook page. (Sorry to those who find this irrelevant!)
As many of you know, we are about radical transparency, so here’s the situation. It’s mainly due to staffing. Eek! We LOVED being in Berkeley as it’s where Andrew spent his undergrad and grad. The lines, chats, and passionate fans made it all worth it. However, as we tried to ramp up again, we felt like we couldn’t execute Berkeley without compromising on quality. And for us, we pride ourselves on being one of the highest quality boba shops in the world for both our product and customer service.
So here’s the plan: we’re hiring like crazy, but we need someone who can manage the post out there in Berkeley. We also need someone who can help lead the team there. All of our current team leads are staffed on other sites/projects. And because our processes are so unique, we can’t hire just any person who managed cafes or other boba shops… we’ve tried and it doesn’t work for us. We make almost everything in-house and work with hard-to-access ingredients like Straus organic milk or Califia Farms almond milk… the processes and relationships are hard for newbies to pick up immediately.
Bottom line: our alcoholic boba in Berkeley is on hold indefinitely. We’re looking for good people represent us in Berkeley, so if you have any leads, let us know! Our email is info [at] bobaguys.com.
We’ll also put this announcement on our blog and website. We’ll continue pinging Yelp to get our listing updated. Sorry in advance for any confusion.
Thanks again and #FightThePowder!
Andrew & Bin